Help

Keep the pool moving.

For account, billing or club schedule help, email stephen@stoa.works. Tell us your club name and what happened. Never send passwords or payment card details.

Common questions

How does a swimmer join?

Your manager shares a private club link through their usual channel. Create an account, confirm your email, request access and wait for approval. Joining does not create a paid club.

Does a waiting-list message reserve a place?

No. Notices are first come and depend on current availability. Open the schedule and choose Book for a confirmed reservation.

What if the club’s trial ends?

The schedule remains readable. Existing swims can be canceled and data exported, while new reservations, waiting-list joins and configuration pause. The manager can manage the subscription in Account.